Community Manager

We’re looking for a dedicated Community Manager to act as the liaison between our brand and our audience, showing up as the voice, tone, and moderator of OLIPOP and our community, across our various social media platforms.

This role will own building, managing, and nurturing the OLIPOP community and will focus on boosting brand trust and authenticity, creating and facilitating engaging and meaningful interactions, lead our overall social brand presence, foster customer loyalty, and instill a sense of community and belonging amongst followers on our active social platforms.

This role is critical as you'll be the liaison between OLIPOP's brand and our audience.

• Build, manage, foster, and grow our online community across various social platforms, including, but not limited to, Instagram, TikTok, Facebook, YouTube, LinkedIn, Threads, and Reddit, creating innovative ways to keep them engaged

• Help ideate, generate, and collect user-generated content (UGC) in partnership with the social and influencer teams for usable brand-facing content

• Establish an OLIPOP presence “in the social media wild” to build brand awareness and engagement, conducting outreach on various posts across diverse social platforms

• Establish and execute a strategic approach and recommendations behind community sampling and seeding programs, leveraging budget to do so

• Keep a pulse on the competitor landscape, making strategic recommendations

• Head up any organic social brand collaborations and giveaways/contests, conducting general outreach, planning, and execution

• Create analytical weekly, monthly, quarterly, and EOY performance reports, leading recommendations for future actions, conversations, goals, and content

• Help support the Content Manager, assisting with the organic social content calendar, having a pulse on what’s going live, when, where, etc.

• Work with various cross-functional partners, including, but not limited to, PR, organic social, media, eComm, partnership, brand, consumer success, influencer, and external agencies as needed

  
  

At Olipop our values lead the way we create products, engage with each other, and interact with our community. We’re deeply invested in personal development. Our team is genuine, tightly knit, and always pushing to do a better job than we did yesterday.

Our team is fully remote, requiring us to be resourceful, creative and collaborative to support our fast-paced business
We seek to recruit people with a diversity of abilities, backgrounds, and cultures to serve our diverse community of customers

We're looking for someone with three or more years of experience in marketing, specifically in organic social media and community management.

The right candidate will have:

• a deep passion for building and nurturing communities through meaningful engagement

• experience fostering meaningful connections with consumers and potential customers

• a strong enthusiasm for social media marketing

• Experience collaborating with brands and influencers to create impactful partnerships and campaigns

• Experience with Social Media Management Platforms (Dash Hudson, Sprout preferred)

• Experience in reporting, data, performance metrics, and creative problem-solving, with the ultimate objective of driving business goals forward

• Proven success managing campaign engagement and strategic analysis of content performance with brand lovers across multiple social platforms

• Track record of evolving brands’ online community presence

• Ability to lead and present concepts and recommendations

• Must be in the know of social media trends

• Must be able to work in a fast-paced, startup environment and be a team player

• Must be a self-starter and highly motivated

• Comfortable with failing, learning, and adapting.

• Curious, optimistic, and able to find a way when it seems impossible

• Confident enough to express your ideas but humble and open to learning and growing

Salary of $75,000-$80,000 plus bonus.